Information Collection And Use
If you do not want VandM.com or its representatives or affiliates to contact you, you may ‘opt out’ of this preference at any time, either online or by contacting VandM.com directly. As part of your preference flexibility, you’ll always have the option to opt back in and have VandM.com contact you based on your previous or new preferences.
If you choose not to register or provide Personal Information, you can still visit the Website; however, you will not have access to areas that require Personal Identification.If you elect to use our “Send Item Via E-Mail” application for forwarding a VandM.com e-mail to a friend or to inform a friend about the Website, we will ask for the friend’s name and e-mail address. VandM.com will automatically send the friend the specified e-mail or the specified website information. VandM.com will not use the friend’s information for any other purpose.
VandM.com membership and the use of log files (cookies)
VandM.com offers free membership to all Website visitors. In order to establish membership, visitors are requested to provide Personal Information. This information is stored and protected by a user-established member ID and password. If you choose to become a member, VandM.com will store your member ID and password so you can access certain areas of the Website without re-signing in. The sign-in information is stored until you actively sign out. It also allows you to return to the Website on subsequent visits without having to re-enter your information. VandM.com remembers you by placing a log file (cookie) that contains only enough information to identify you upon return visits. A “cookie” is a small line of text that is stored with your web browser for record-keeping purposes and helps VandM.com provide better service to you. Your browser has options to accept, reject or provide you with notice when a cookie is sent.
No information, other than that found in the Membership cookie, will be accessed by any VandM.com system. Access to your membership information always requires both your member ID and password.VandM.com also utilizes visitor log files (cookies) and hosted tracking with the Website. Once a user enters the Website, a cookie follows them through their click stream path. Examples of information being collected by these cookies and the hosted tracking include the number of times a user came to the Website and the paths they took to get there. VandM.com uses the data collected from Website visitor cookies and hosted tracking in aggregate form only and does not collect any personally identifiable information. Use of this information helps us better understand what users are seeking and learning at our Website and helps us identify potential navigation issues.
We also gauge effectiveness of our communications by inserting transparent GIF images in our HTML e-mails. These GIF files are not unique identifiers and do not gather any personally identifiable information. They simply let us know the number of e-mails that have been opened.
How VandM.com will protect your Personal Information
At VandM.com, your privacy is important to us. We use security procedures that are reasonably designed to help maintain the privacy of Personal Information. VandM.com stores Personal Information internally in a controlled, secure environment. If, for example, you make a purchase online, we route all transactions through SSL (Secure Socket Layers) and will process your credit card number only to secure your current payment. The SSL transaction does retain your credit card number subsequent to the transaction at hand and will not use the number for marketing purposes. Of course, there is no such thing as “perfect security” on the Internet and we cannot guarantee the security of any information you disclose online. Further, please note that our servers are run by a third party web host whose actions we do not control.
When you use some services or applications or post on a forum, chat room, or social networking service, the Personal Information you share is visible to other users and can be read, collected, or used by them. You are responsible for the Personal Information you choose to submit in these instances. In addition, the Website may contain links to third-party websites, products, and services. Information collected by third parties, which may include such things as location data or contact details, is governed by their privacy practices.
We occasionally hire other companies to provide limited services on our behalf, including packaging, mailing and delivering purchases, answering customer questions about products or services, sending postal mail and processing event registration. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.
If VandM.com requests general demographic information, this information is limited to reporting purposes only; members remain anonymous. Phone numbers, e-mail addresses, and postal addresses are never shared for demographic reports with outside entities. VandM.com may occasionally present a special contest or promotion that is sponsored by another company. To qualify for entry, we may ask you to provide Personal Information. If we plan to share that information with the sponsor(s), we will provide an up-front statement to that effect.
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Website.
VandM.com & Security
Security is one of our highest priorities, and VandM.com understands that security is important to our customers as well.
Last Updated: February 17, 2011